Please read these terms carefully before using Guidel.
These Legal Terms constitute a legally binding agreement made between you (whether personally or on behalf of an entity) and Guidel Inc. ("we," "us," "our"), concerning your access to and use of our Services.
Company Information:
Guidel is a mobile app that delivers stories about cultural landmarks and artworks around you, available on iOS and Android.
We reserve the right to modify these Legal Terms at any time. We will alert you about any changes by updating the "Last updated" date. Your continued use of the Services after any changes means you accept the revised Legal Terms. It is your responsibility to periodically review these Terms to stay informed of updates.
All users who are minors in their jurisdiction (generally under 18) must have permission from and be directly supervised by their parent or guardian. If you are a minor, your parent or guardian must read and agree to these Legal Terms before you use the Services.
We provide a mobile application that delivers AI-powered audio stories about cultural landmarks, artworks, and destinations worldwide. The information provided is not intended for distribution to persons in jurisdictions where such distribution would be illegal or require registration.
We own or license all intellectual property rights in our Services, including source code, databases, functionality, software, designs, audio, video, text, photographs, and graphics. All Content and Marks are protected by copyright and trademark laws in the United States and worldwide.
Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to:
You may not copy, reproduce, republish, upload, post, publicly display, transmit, distribute, sell, or exploit any of the Services or Content for any commercial purpose without our express prior written permission.
By using the Services, you represent and warrant that:
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username if we determine it is inappropriate or objectionable.
All products are subject to availability. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change. We may change prices at any time and reserve the right to refuse any order.
We accept payments through:
You agree to provide current, complete, and accurate purchase information. Sales tax will be added as required. All payments are final and non-refundable.
Your subscription will automatically renew unless cancelled. You consent to our charging your payment method on a recurring basis without requiring approval for each charge, until you cancel.
We offer a 7-day free trial to new users. Your account will not be charged and the subscription will be suspended until upgraded at the end of the trial.
You can cancel your subscription at any time by logging into your account. Cancellation takes effect at the end of your current billing period.
All sales are final and no refund will be issued.
You agree not to:
If you create or submit content through the Services ("Contributions"), you represent and warrant that:
The Services may contain links to third-party websites and content. We are not responsible for third-party websites, their content, accuracy, appropriateness, or security. Inclusion of links does not imply endorsement. Your use of third-party sites is at your own risk and governed by their terms of service.
We reserve the right to:
These Legal Terms remain in full force while you use the Services. We reserve the right, in our sole discretion and without notice or liability, to deny access to and use of the Services to any person for any reason, including breach of these Terms or any applicable law.
If we terminate your account, you are prohibited from registering and creating a new account under your name, a fake name, or anyone else's name. We reserve the right to pursue civil, criminal, and injunctive redress.
We reserve the right to change, modify, or remove the contents of the Services at any time without notice. We cannot guarantee the Services will be available at all times. We may experience technical issues requiring maintenance. You agree we have no liability for any loss, damage, or inconvenience caused by your inability to access the Services.
These Legal Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
The Parties agree to first attempt to negotiate any Dispute informally for at least 30 days before initiating arbitration.
If negotiation fails, the Dispute will be finally and exclusively resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA). The arbitration may be conducted in person, through documents, by phone, or online. The arbitration will take place in Delaware, United States. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL.
Any Dispute must be commenced within one (1) year after the cause of action arose. Disputes shall be limited to the parties individually; there is no right for class-action arbitration.
The following are not subject to arbitration: disputes seeking to enforce intellectual property rights, allegations of theft or piracy, and claims for injunctive relief.
THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. YOUR USE IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO REPRESENTATIONS ABOUT ACCURACY, COMPLETENESS, OR ANY LINKED CONTENT. WE DISCLAIM LIABILITY FOR ERRORS, PERSONAL INJURY, PROPERTY DAMAGE, UNAUTHORIZED ACCESS, SECURITY BREACHES, VIRUSES, MALWARE, INTERRUPTIONS, OR ANY LOSS RESULTING FROM YOUR USE.
IN NO EVENT SHALL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER IS LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE THREE (3) MONTH PERIOD PRIOR TO THE CAUSE OF ACTION ARISING.
You agree to defend, indemnify, and hold us and our subsidiaries, affiliates, officers, agents, partners, and employees harmless from any loss, damage, liability, claim, or demand, including reasonable attorneys' fees, made by any third party due to:
We maintain data you transmit for managing Services performance. Although we perform regular backups, you are solely responsible for all data you transmit. We have no liability for loss or corruption of your data.
By using the Services and communicating with us electronically, you consent to receive electronic communications and agree that all notices, disclosures, and communications satisfy any legal requirement that such communication be in writing. YOU AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, AND DELIVERY OF NOTICES.
If your complaint is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at:
These Legal Terms and any policies posted on the Services constitute the entire agreement between you and us. Our failure to enforce any right does not constitute waiver of that right. We may assign our rights and obligations at any time. If any provision is found unlawful or unenforceable, it is severable and does not affect other provisions. No joint venture, partnership, or agency relationship exists between you and us.
For questions or to resolve complaints regarding the Services, please contact us at:
Last updated: August 15, 2025