Learn how Guidel collects, uses, and protects your personal information.
We collect minimal personal information (email, name, username) to provide our services. We don't sell your data. We use industry-standard security measures. You have rights regarding your data — you can request access, correction, or deletion. If you're in the EU, UK, Switzerland, or Canada, you have additional rights under data protection laws.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and services, or otherwise contact us.
The personal information we collect may include:
When you visit or use our Services, we automatically collect certain information, including:
We process your personal information for the following purposes:
For EU/UK/Switzerland Users: We rely on your consent, performance of contracts with you, our legal obligations, and vital interests as legal bases for processing.
For Canadian Users: We rely on your express or implied consent, or where permitted by law without consent.
We may share your information with:
We do not sell your personal information and will not share it for commercial purposes without your consent.
We may use cookies and similar tracking technologies (like web beacons and pixels) to:
You can manage your cookie preferences through your browser settings or the Cookie Notice on our Services.
We keep your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically, we retain your data no longer than 12 months after account termination, unless legal or regulatory requirements require otherwise.
We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. We cannot promise that unauthorized parties will not defeat our security measures.
Depending on your location, you may have the right to:
If you're in the European Economic Area (EEA), UK, or Switzerland, you have additional rights including data portability and the right not to be subject to automated decision-making. If you believe we are unlawfully processing your data, you can complain to your Member State data protection authority.
If you're a resident of California, Colorado, Connecticut, Delaware, Florida, and other US states with privacy laws, you may have rights to know what data we collect, access your data, correct it, delete it, and opt out of certain processing activities.
We comply with the Australian Privacy Act 1988 and New Zealand Privacy Act 2020. You have the right to request access to or correction of your personal information.
To exercise any of your privacy rights, you can:
We will respond to all requests in accordance with applicable data protection laws.
Most web browsers include a "Do-Not-Track" (DNT) feature. Currently, there is no industry standard for recognizing DNT signals, so we do not currently respond to them. If a standard is adopted in the future, we will update this policy.
Yes, our Services include AI-powered features provided through third-party service providers including OpenAI. Your input and personal information will be shared with these AI Service Providers solely to enable your use of our AI Products. We ensure that all information shared is handled securely and in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. If we make material changes, we will notify you by prominently posting a notice or by directly sending you a notification. We encourage you to review this Privacy Policy frequently.
If you have questions or comments about this Privacy Policy, please contact us at:
Last updated: August 15, 2025